No heating or hot water? Speak to the team
A boiler fault can disrupt the whole household, particularly when the weather turns colder. Phone us with your postcode, boiler make and model, and a short description of the problem. We confirm the next available appointment directly. Online enquiries are suitable for planned work, but do not book an emergency attendance.
Fault codes, pressure loss and intermittent heating
Tell us if the display shows a fault code, the boiler keeps switching off, the pressure repeatedly falls or hot water is intermittent. These symptoms can have different causes, so an assessment comes before a repair recommendation. You do not need to diagnose the problem yourself or remove the boiler casing.
What happens during a repair enquiry?
We start with the symptoms, when the fault began and any recent work or previous repairs. Fault finding establishes the cause and the work or parts required. We explain the options before further work; completion time depends on the fault and parts availability. We do not promise that every boiler can be repaired during the first visit.
Understanding repair costs
The cost depends on the diagnosis, labour and any replacement parts. Ask about the basis of the initial visit and any further repair quote when arranging the appointment. If the repair is substantial, we can discuss whether a replacement is worth considering alongside the condition of the existing boiler.
Need routine maintenance instead?
A working boiler due its annual maintenance needs a boiler servicing appointment. A boiler that is locking out or losing pressure needs fault finding. Tell us about any symptoms when booking so we can arrange the appropriate visit.
Local boiler help for homes and landlords
We are based in Warsash and work across Locks Heath, Whiteley, Fareham and the surrounding Southampton-to-Portsmouth area. Landlords can discuss tenant access and whether a separate gas safety check is also needed. For an ageing boiler with repeated problems, explore boiler replacement.
Repair or replace?
A diagnosis helps you compare the repair cost with the boiler’s condition, service history and availability of parts. Age alone is not a reason to replace it. Read our repair or replacement guide before deciding.
Local to you
We are based in Warsash and cover Warsash, Locks Heath, Park Gate, Sarisbury Green, Whiteley, Titchfield, Fareham, Hamble, Bursledon, Hedge End, Eastleigh, Southampton, Portchester, Gosport, Portsmouth. Southampton & surrounding areas · Portsmouth, Portchester & Gosport · Locks Heath · Fareham · WarsashCheck our coverage